Shipping & Pre-Orders

Pre-orders for the 2027 season

Every mango box we sell is a pre-order for the 2027 harvest from our own trees in Merritt Island, Florida. Your order holds your place in line for the variety and box size you chose. You're charged when you order.

When your box ships

Each variety ships when it's ripe on the tree, so a pre-order can ship anywhere in our season, which runs roughly May through September. The expected window is on each product page; varieties marked "season TBD" will get a firm window as the season gets closer. We'll email you before your box ships, and again with tracking once it's on its way. If you ordered several varieties, they may arrive in separate boxes at different times.

Box sizes

Small Box: 4–5 lb of mangoes
Large Box: 8–10 lb of mangoes

Boxes are sold by weight, not by count. Mango size varies a lot between varieties, so the number of mangoes in a box will vary.

Shipping

Free USPS Priority Mail (usually 2–3 days in transit) is included in every price.
We ship to the lower 48 states except California.
We can't ship to California, Alaska, Hawaii, U.S. territories, or international addresses.

Address changes and travel

Please check your shipping address carefully at checkout. Updating the address in your account doesn't change orders you've already placed, so email us before your box ships if anything changes. Going to be away during your variety's window? Send us your dates and we'll hold your box until you're home, if the harvest allows. We can't offer credit or a replacement for boxes sent to an incorrect address or left outside after delivery.

First come, first served (and what happens if a harvest comes up short)

Harvests depend on weather and the trees, and orders are filled in the order they're received. If a variety comes up short and we can't fill your box, we'll email you and you can choose a substitute variety from what's ripe or store credit for the full amount of that box, good on any future order including next season's pre-orders. We don't give cash refunds for short harvests.

When your mangoes arrive

Open the box right away. Mangoes often arrive firm. Leave them at room temperature until they give slightly to gentle pressure and smell sweet at the stem end, then refrigerate if you'd like them to keep a few extra days.

Our arrival guarantee

If your mangoes arrive damaged, spoiled or overripe, email clear photos of the box and the affected fruit within 48 hours of delivery and we'll make it right with store credit or a replacement box. We don't give cash refunds for damaged fruit. Full details are in our Refund Policy.